Accessibility Policy
Making Access Available for Everyone
West Hill House B&B is committed to do what is economically feasible to service the accessibility needs of disabled guests.
Our Accessibility Policy:
- Advising our guests on relevant website pages that the building has narrow doorways and requires using stairs for all rooms.
- Instructed our web designer to include where feasible web site compliance with ADA requirements as part of the ongoing updating the B&B website.
- The Management team is committed to reporting annually to the Board of Directors on the steps taken to support this policy.
- Providing one room (the Stetson Suite), based on availability that is suitable for guests with some disabilities not requiring wheelchair access.
Using our Website:
- We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.1 accessibility standards up to level AAA.
- If you experience any difficulty in accessing this website, please don’t hesitate to contact us by phone at (802) 348-2884. Please be sure to specify the web page(s) that are causing you an issue and we will make all reasonable efforts to resolve the issue(s) identified.
- Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet WCAG 2.1 AAA guidelines over time.
- If you have specific questions or concerns about the accessibility of this site or need assistance with information about our B&B or to book, please contact us at (802) 348-2884 or by email at:Â innkeepers@westhillbb.com.
Staying at the B&B:
- West Hill House B&B is operated in a building built in 1856, and its age and structure are inherent parts of its charm.
- The structure and framing of the building mean that most external and internal doorways are 28 inches wide or less, and thus wheelchair access is not economically feasible.
- Using stairs is required to access all of our guest rooms.
- Service Dogs, as defined by ADA requirements, are of course permitted. Specifically we will ask you to confirm that the dog is required because of a disability and what work or task the dog is trained to do. The service dog must be with you at all times.
Our policy for building accessibility includes:
- Advising our guests on relevant website pages that the building has narrow doorways and requires using stairs for all rooms.
- Providing one room (the Stetson Suite), based on availability that is suitable for guests with some disabilities not requiring wheelchair access. The features and fittings of the Stetson Suite include:
- Located on the main floor with no stairs between it and the dining room and common areas
- A low lip shower
- Close captioning available on the TV
- Visual & audio alert of fire emergency in the room
- Grab bars to be added when the room is next re-decorated as part of our normal budget process. In the meantime, temporary grab bars have been installed
- (Note: The room is not wheelchair accessible and using stairs is required to access the building from the parking area.)