West Hill House B&B is committed to do what is economically feasible to service the needs of disabled guests.

Noting that:

  1. The West Hill House B&B is operated in a building built in 1856, and its age and structure are inherent parts of its charm;
  2. The structure and framing of the building mean that most external and internal doorways are 28 inches wide or less, and thus wheelchair access is not economically feasible;
  3. Using stairs is required to access all of our guest rooms

Our policy for ADA includes:

  1. Advising our guests on our website that the building has narrow doorways and requires using stairs for all rooms.
  2. Instructed our web designer to include where feasible web site compliance with ADA requirements as part of the ongoing updating the B&B website.
  3. The Management team is committed to reporting annually to the Board of Directors on the steps taken to support this policy.
  4. Providing one room (the Stetson Suite), based on availability that is suitable for guests with some disabilities not requiring wheelchair access.

The features and fittings of the Stetson Suite include:

  • Located on the main floor with no stairs between it and the dining room and common areas
  • A low lip shower
  • Close captioning available on the TV
  • Visual & audio alert of fire emergency in the room
  • Grab bars to be added when the room is next re-decorated as part of our normal budget process. In the meantime, temporary grab bars have been installed
  • (Note: The room is not wheelchair accessible and using stairs is required to access the building from the parking area.)