Summer FlowersDuring these uncertain times we want to ensure we do the very best for the health & safety of our guests and also ourselves. We also want to be ready to once again offer you a great experience at our B&B when we reopen.

Temporary closing:

We are taking reservations now for new stays starting July 1st or later, in compliance with the Executive Order from Vermont’s Governor. We may have to limit the number of rooms that are available when we do re-open.

No-risk summer bookings:

We really hope that by the summer months visiting our beautiful part of Vermont will be possible once again.  To make staying with us a no-risk decision for our guests, as noted on our Policies page deposits for all stays through August 2020 are fully refundable in the form of Gift Certificates good for a future stay if you have to cancel. Have a look at all the summer activities the Mad River Valley has to offer.

For your stay:

We have updated our procedures to help ensure everyone is and feels safe during their stay. We will be sending you by email about a week before arrival a Vermont Certificate of Compliance regarding your health and a liability waiver, which in the current circumstances we require you to sign and send back to us before you arrive. We ask that you wear a face mask while in the common areas. You will find your guest room no longer has some of the additional decorative items, however all the normal amenities are there for your comfort. We will be sending you a link to a website/app that you can access and download to your phone, tablet or laptop that has all the information that previously was in the guest room book. We will serve breakfast in multiple spaces around the B&B so that you will be physically distanced from guests not in your own party.
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Improvements underway:

During our closed period we are taking the opportunity to thoroughly clean all parts of the B&B based on the updated health guidelines. We are also developing operating practices to ensure everyone will be as safe as possible while you are here. In addition we are making some ongoing updates and improvements.

Questions:

If you have any questions please email us.  We hope you stay safe and well and that we will have the opportunity of seeing you later this year at the B&B. Also if you are thinking of a way to help friends and loved times think ahead to better times, why not send them a West Hill House B&B Gift Certificate, which they can use any time during the coming year.