During these uncertain times we want to ensure we do the very best for the health & safety of our guests and also ourselves. We also want to once again offer you a great experience at our B&B now that we are open again. We really hope that during the summer months you will be able to visit our beautiful part of Vermont will be possible once again.
While we are now open. we may have to limit the number of rooms that are available. Also there are currently travel restrictions in place and these are being constantly updated. Guidance on who is allowed to visit Vermont is available on the Vermont Agency of Commerce and Community Development website. For our arriving guests, we will send you by email about a week before arrival a link to this Vermont Certificate of Compliance regarding your health, which State regulations require you to sign and give to us on arrival.
To make staying with us a no-risk decision for our guests, as noted on our Policies page deposits for all stays through the rest of 2020 are fully refundable in the form of Gift Certificates good for a future stay if you have to cancel. Have a look at all the summer activities the Mad River Valley has to offer.
For your stay:
We have updated our procedures to help ensure everyone feels safe during their stay. We are part of the Select Registry Select Safe Program.
First of all please stay at home if you feel sick or if you believe you have been in contact with someone who has COVID-19 symptoms. We will be pleased to rearrange your reservation.
We ask that you wear a face mask while in the common areas. You will find your guest room no longer has some of the additional decorative items, however all the normal amenities are there for your comfort. We will be sending you about a week before arrival a link to a website/app that you can access and download to your phone, tablet or laptop that has all the information that previously was in the guest room book. We will serve breakfast in multiple spaces around the B&B so that you will be physically distanced from guests not in your own party. Please read the full details of how we will be looking after you in our Back Inn Business Blog post.
During our closed period we took the opportunity to thoroughly clean all parts of the B&B based on the updated health guidelines. We also developed operating practices to ensure everyone will be as safe as possible while you are here. In addition we are making some ongoing updates and improvements.
If you have any questions please email us. We hope you stay safe and well and that we will have the opportunity of seeing you later this year at the B&B. Also if you are thinking of a way to help friends and loved times think ahead to better times, why not send them a West Hill House B&B Gift Certificate, which they can use any time during the coming year.